PRIVACY POLICY
Pak Cousins Pty Ltd trading as WAM Scientific ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we handle the personal information we collect when you use our website, www.wamscientific.com.au, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We only collect personal information that you voluntarily provide to us through our contact or enquiry form. This may include: -
- Your name
- Email address
- Phone number (optional)
- Company name
- Any other information you include in your message
We do not automatically collect personally identifiable information, and we do not use tracking technologies such as cookies or analytics tools at this time.
2. How We Use Your Information
We use the personal information you provide solely to:
- Respond to your enquiries or requests
- Communicate with you regarding our services
- Improve our understanding of customer needs
We will not use your personal information for direct marketing unless you have given your consent.
3. Cookies and Tracking Technologies
Our website does not use cookies, tracking pixels, or similar technologies. Should this change in the future, we will update this Privacy Policy and seek your consent where required.
4. Disclosure of Personal Information
We do not sell, rent or trade your personal information. We may disclose your personal information to third parties in the following limited circumstances:
- Service Providers: Where required, to enable services such as website hosting or customer communications.
These providers are bound by confidentiality obligations and applicable privacy laws. - Legal Requirements: If required by law or to respond to lawful requests from regulatory bodies.
5. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes secure servers, access controls, and other technical safeguards. However, no internet transmission is entirely secure, and we cannot guarantee the security of any data transmitted to or from our website.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.
7. Access and Correction You have the right to:
- Access the personal information we hold about you
- Request corrections if you believe your information is inaccurate, out of date, incomplete or misleading To make a request, please contact us using the details provided below.
We will respond within a reasonable timeframe, usually within 30 days.
8. Children’s Privacy
While our website content is suitable for general audiences and may be accessed by children for educational purposes, we do not knowingly collect personal information from individuals under the age of 18 without the consent of a parent or guardian. If you believe a child has submitted personal information without appropriate consent, please contact us so we can take appropriate action.
9. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We recommend you review their privacy policies before submitting any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements or our business practices. We encourage you to review this page periodically. The updated policy will be effective from the date it is published on our website.
11. Contact Us
If you have any questions about this Privacy Policy, or if you wish to access or correct the information we hold about you, please contact us at:
WAM Scientific